Information Today, Inc.

The annual review of information science and technology; v.43, 2009.

For more than four decades, this remarkable review has described incredible advances in theory and technology. Editor Cronin (information science, Indiana U.) notes this volume introduces new topics and revisits some familiar territory while retaining focus on the leading edge. In ten articles, contributors describe specialty growth (including similarity methods in chemoinformatics and geographic information science), information organization and discovery (including information architecture, collaborative semantic tagging and annotations systems, and literature-related discovery), information use (including information behavior and the relationship between the layperson and open access), and theory building (including document theory and a critical review of gate keeping). The articles frequently include social implications and long-term effects of new advances. (Annotation ©2008 Book News Inc. Portland, OR)

Designing the digital experience; how to use experience design tools and techniques to build websites customers love.

While many web development guides concentrate on the software applications needed to build sites, this book takes a look at "experience design" and why developers should think more about ease of use than a multitude of technological features. King, the Digital Branch Manager of the Topeka & Shawnee County Library in Kansas, has written this book for web developers who are looking to enhance the customer's experience with ordering and browsing online, stressing the fact that Internet consumers are looking for a pleasant and positive shopping environment as well as bargains. The guide is divided into three sections that explore the structure, sense of community and customer focus of websites, and how viral marketing and customer journey mapping are revolutionizing online shopping. (Annotation ©2008 Book News Inc. Portland, OR)